GENERAL SESSIONS COMING SOON | ZOOM LIVE

CHANGING THE CONVERSATION - Customer Service Course

Customer has always been about the Experience. In today's world, how do you gain that WIN-WIN for a great Customer Experience?
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CHANGING THE CONVERSATION - Customer Service Course

Time & Location

GENERAL SESSIONS COMING SOON
ZOOM LIVE

About the Event

It doesn't matter what role you play in the Company,  everyone has the same purpose - taking care of the Customer! 

We recognize that Great Customer Service takes the entire Team in order to Exceed the Customers Expectation, because Customer Service is a direct reflection of the work culture and values of a Company. 

That's why we say that this course is more than just your regular 'dime a dozen' Customer Service Courses. 

In this course we provide you with the tactical solutions to deal with Conflict Management, plus the practical techniques and skill training for a WIN-WIN Customer Experience. We cover it all...from Attitude, Negotiating, to Problem-Solving, Decision-making, tips and tricks and a whole lot more.

Your people are your brand....so let us help you support your values and achieve an Exception Customer Experience.

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